Contact us
Questions, bug reports and feature ideas are all welcome.
Reporting a problem
To help us fix it quickly, please include:
- Your browser and version (for example Chrome 131 on Windows 11).
- The file format and approximate size, and how many files were in the batch.
- The settings you used and the error message shown next to the file, if any.
Please don’t send us your files unless we ask – Asset Compressor is designed so we never need to see them.